Welfare and Vulnerability Engagement (WAVE) eLearning Course

The Welfare and Vulnerability Engagement (WAVE) course is designed to give staff the awareness and confidence to recognise vulnerable individuals and respond appropriately.

It focuses on real-life situations that may arise in customer-facing roles, helping staff understand their responsibilities and how to act safely and effectively.

The course also includes guidance on initiatives such as the Ask for Angela campaign, supporting individuals who may feel unsafe in social environments.

Suitable for:

• Hospitality staff
• Licensed premises teams
• Security staff
  
• Customer-facing roles

Availability:
This course is available all year round and can be completed at your own pace online.

Booking:
To enrol, use the booking form on this page or contact our team on 0330 999 3199.

If you need any support before or after purchasing your course, our team is here to help.

• Access details are provided after booking
  Courses can be completed at your own pace.
• Certificates are issued upon successful completion.
• Suitable for individuals and businesses.

For group bookings or business enquiries, please contact us directly.

Call 0330 999 3199 or reach out via our contact page.