Refund policy

Knight Training reserves the right to cancel or arrange an alternative date for a course. In such circumstances Knight Training will endeavour to provide notice of cancellation or change to the Client. Knight Training (UK) Ltd reserves the right to alter the course content with no prior notice and reserves the right to cancel any training course at any time without any liability. In the event that a course is cancelled, Knight Training (UK) Ltd will offer alternative dates for the course or a full refund or credit note, but Knight Training shall not be liable for any other loss or expense arising.

All cancellations must be made at least 25 days prior to the course start date. No refund will be made in the event that a delegate cancels within 25 days of the course start date. No refund will be made in the event that a delegate fails to attend the course on the day.

In the event that the delegate is unable to attend the course booked Knight Training will endeavour to transfer the delegate to an alternative course. Delegates will be charged an administration fee of £15.00 plus vat to transfer an agreed date or to make any changes to the original booking, on the basis that the transfer is made at least 8 days prior to the course commencing. If the transfer is made within 7 days of the course the fee will be £90.00 plus vat to transfer.

In the event where a Training Provider is utilised, the Client will be subject to further Terms & Conditions. These will be available on request.